Privacy Policy

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Privacy Policy for Gripacs

Effective Date: 19-07-2023

At GRIPACS, we take your privacy and data protection seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our Automation and AI services. We strive to maintain the confidentiality and security of your data, adhering to applicable data protection laws and regulations. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of personal information from you when you use our services:

a. Contact Information: Name, email address, phone number, and other contact details provided when you interact with us.
b. User Account Data: If you create an account with us, we may collect login credentials, profile information, and other account-related details.
c. Payment Information: For billing purposes, we may collect payment details, including credit/debit card information or other payment methods.
d. Communication Data: Information provided during communication with our support team or when you report a problem with our services.
e. Usage Data: We may collect data on how you use and interact with our website, applications, and services, including IP address, browser type, pages visited, and other usage statistics.

2. How We Use Your Information:

We may use your personal information for the following purposes:
a. Service Provision: To deliver and manage the Automation and AI services you requested.
b. Communication: To respond to your inquiries, provide customer support, and send important notifications related to our services.
c. Personalization: To customize and improve your experience with our services based on your preferences and usage patterns.
d. Payment Processing: To process payments for services rendered and manage billing and invoicing.
e. Marketing: With your consent, we may send you promotional materials and updates about our services.
f. Security and Compliance: To protect against unauthorized access, maintain data security, and comply with legal obligations.

3. Data Sharing and Disclosure: We may share your personal information in the following circumstances: a. Service Providers: We may engage trusted third-party service providers to assist in delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep your data confidential.
b. Legal Compliance: We may share your information if required by law, legal process, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.

4. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights:

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us using the information provided below.

7. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on our website, and the revised policy will be effective from the date of publication.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:



By using our services, you signify your acceptance of this Privacy Policy. We recommend reviewing this policy periodically for any changes.

Thank you for choosing GRIPACS for your Automation and AI service needs.